Execs want to manage unstructured language data, but don’t use AI yet
Despite the widespread implementation of AI in various sectors, few companies are prepared to use AI in natural language processing.
A new report by Expert.ai surveyed data and analytics decision-makers. The report’s results show that nine out of ten CDOs agree that managing unstructured langu... Read more
Nuance Lightning Engine combines voice biometrics and NLU for speech control
Nuance has introduced a new Artificial Intelligence (AI) tool that combines voice biometrics and Natural Language Understanding (NLU) for a personalized, human experience on different speech-driven channels.
The Nuance Lightning Engine should enable a smart speaker, virtual assistant or IVR to recog... Read more