Expert talks
All nations, organisations, and individuals are interconnected and interdependent, following almost a century of globalisation. One area where this rings especially true is the digital economy, which relies on American processors such as Intel or AMD, and chips from TSMC in Taiwan. The question of ... Read more
22 days ago
Expert talks
An optimal customer experience stands or falls with the quality of the processes in your organization and the alignment between those processes. If these are not in order, it can cause a lot of frustration for customers and employees. If you want to get your processes in order and stay one step ahe... Read more
1 month ago
Expert talks
Data is invaluable to your organization. Everyone agrees on that. But for that data to be of real value to your organization, you must unlock it properly and integrate both data and apps intelligently. Only then can you gain maximum insight, respond optimally to the wishes and needs of customers, a... Read more
1 month ago
Expert talks
In today's world, everything is connected to everything. This hyperconnectivity leads to a lot of grey swan events: events that have a low probability of happening, but which fortunately you can also see coming and thus prepare for. The condition is that you observe well and that you are able to tr... Read more
2 months ago
Expert talks
Amazon Web Services (AWS) is a leading public cloud provider. Organisations use AWS infrastructure to build scalable applications and have more capacity. It makes them agile. Agility gives them the opportunity to innovate and lead the market. AWS offers the opportunity to operate on an infrastru... Read more
3 months ago
Expert talks
ProcessMaker is hosting a free online webinar to demonstrate how companies can extract data from PDFs, forms, images and other documents with intelligent document processing technology. The free online webinar offers an introduction to intelligent document processing (IDP). The technology allow... Read more
4 months ago
Expert talks
In May 2018, the introduction of GDPR (General Data Protection Regulation) forced organizations to rethink the way they collect and store data. However, even years after the legislation went into effect, organizations still seem to be struggling with their data and lack proper fundamental data gove... Read more
7 months ago
Expert talks
An excellent omnichannel customer experience is more important than ever. Consumers have become spoiled with excellent online service levels, making them more demanding. Business customers also see this experience at a consumer level and demand it when they are doing business. It all has to be quic... Read more
8 months ago
Expert talks
An unsatisfied customer is, at best, a prospect. However, you will have to move heaven and earth to retain such a customer. One of the ways to prevent dissatisfaction is to solve customer problems quickly. Using automation to solve customer problems will help you solve disputes earlier and better. ... Read more
8 months ago
Expert talks
Your business processes' quality and alignment are vital to delivering a good, optimised customer experience. Poor business processes cause frustration among customers and employees and cost a lot of time and money. Organisations need to design and manage the workflows of the business processes ... Read more
8 months ago
