Switching to the (public) cloud is no longer a goal in and of itself. Usually, a switch is prompted by the desire to modernise the application landscape further. This has made the overall IT landscape and the monitoring of its environments more complex. While it used to be sufficient to know whethe...
Hybrid cloud is currently the most widely used cloud strategy. The use of this model has risen sharply in the past year. Yet hybrid cloud does not seem to offer the advantages businesses had expected in advance. A successor is already on the way: distributed cloud. Distributed cloud was named by Ga...
2020 was the year of challenges for businesses around the world. While some businesses were able to respond quickly and successfully to this new reality, many struggled and lacked the flexible technologies and internal processes needed to cope with (almost) daily change.
By now, businesses need ...
In the coming years, double-digit growth rates are expected in terms of investments into the public cloud and IaaS. Many businesses will take the plunge in the foreseeable future or increase existing investments in the public cloud. But how do you, as a business, ensure that a migration to the publ...
Privileged access refers to all accounts with more access rights than a default user. It can be either human or non-human users such as applications and machine identities. Privileged access enables organizations to secure their infrastructure and applications, conduct business more efficiently, an...
Imagine the scenario: you’re on the frontline of a call-centre, helping run a customer service helpline.
You receive a call from a woman – she’s flustered, and you can hear a baby crying in the background.
She’s polite and apologises continually for the noise of the baby, who sounds s...
ServiceNow's Knowledge 2020 Digital Experience has come to an end. The digital event focused on the crucial role of workflows in meeting the ever-increasing demand for speed within large organisations. According to CEO Bill McDermott, we are currently in the midst of a workflow revolution.
In hi...
The situation in which we now find ourselves has caused us to approach everything we do differently: how we organise our day, how we communicate with others and how we work.
The current situation offers an excellent opportunity to change, both for companies and individuals, and to take full adva...
2020 is a challenging year on many levels. A lot is also expected of CIOs this year. There is a lot of pressure on their shoulders, and not only because they are expected to actively contribute to an increasing business value. How do they ensure that they experience as few speed bumps as possible o...
RPA (Robotic process automation) is a powerful technology that streamlines and standardises process-related tasks. The technology is rapidly gaining popularity and is increasingly seen as a key element for digital transformation. When properly applied, RPA can increase productivity and data quality...
In the 4th Industrial Revolution, on the one hand the rapidly changing technological developments are central. On the other hand, changing consumer expectations are central. Customers have access to a range of digital channels that they can access anytime, anywhere. For example, the average consume...
The CIO of the future is increasingly at the forefront of the organisation. By combining technical and business expertise, the CIO (Chief Information Officer) of the future is the driver of growth and innovation, and leads the transformation of the organisation.
The C-suite changes: CIO,
CDO, CT...
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