Tag: pega messaging ai

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Pegasystems introduces AI-based voice and messaging tools

Pegasystems introduces AI-based voice and messaging tools

Pegasystems is introducing two AI-based tools for call centers. Pega Voice AI and Messaging AI analyze real-time customer calls to automate service and support operations. Both solutions were designed to improve up call efficiency and service. According to Pegasystems, the AI-based solutions fun... Read more

date2 years ago