A study by Capterra shows that Dutch SMEs use a relatively large number of cloud-based solutions. Hybrid solutions take up a smaller share of the market.

The study shows that the cloud is working hard in the Netherlands. More than half of the participants in the study work with cloud-based solutions, and about a third of all SMEs still work exclusively with cloud solutions. However, there is still a substantial part of the companies that work with hybrid solutions. These, however, belong to the minority.

Capterra has further investigated which software is most commonly used in SMEs. It is not surprising that Microsoft Office stands on one. Adobe software follows in second place, Google Drive comes next. Exact and SAP solutions are listed as 4 and 5. Capterra emphasizes the high scores of Google Drive and Dropbox (spot 7), which, according to the report, indicates that the cloud is becoming increasingly popular.

Further applications

The applications for which software is used have also been investigated by Capterra. Accounting programs are the most widely used, namely by just under half of those surveyed. Furthermore, about a quarter say they plan to use this type of software in the next 1 to 2 years.

Cybersecurity is also fairly high on the list of priorities of SMEs. 28 percent of companies are already using software for security, and 32 percent are planning or thinking about whether this type of software will be used in the next 1 to 2 years. In addition, HR software, CRM systems and project management programs also scored high on the list.

Differences in the degree of digitisation

The research also shows that employees in some of the companies often want to use more technology in their processes. Approximately one in three employees feels that their organisation should do more to promote digitisation. On the other hand, about a third of those surveyed feel that their company is sufficiently responsive to technical developments. 19 per cent and 9 per cent respectively believe that their organisation is technologically advanced, or even at the forefront of technology.

Digitisation is mainly seen by SME organisations as a way to save time. The second step is to increase efficiency and productivity. In terms of the latest technological developments, the Internet of Things is the most widely used technology, with some 15% of those surveyed using it. The various topics are further elaborated in the research report.

This news article was automatically translated from Dutch to give Techzine.eu a head start. All news articles after September 1, 2019 are written in native English and NOT translated. All our background stories are written in native English as well. For more information read our launch article.