Outlook and Skype unusable after incorrect Microsoft Azure update

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Outlook and Skype users worldwide were greeted with an error message last night when they tried to use the services. The problem was caused by a recent update in the Azure cloud. Microsoft has taken measures in the meantime.

Several users received an error message in Skype or Outlook last night and were unable to send e-mails or instant messages.

We are taking corrective action to address an issue where users are notified that they are being blocked when opening Outlook or Skype, it sounded in a tweet last night.

An hour later the message followed that the cause of the problem had been traced back to a bad Azure update. Microsoft immediately withdrew the update and carried out the necessary tests to ensure that the impact had been remedied.

Specifically, it would be a failed update of the authentication systems in the back-end of Azure, according to The Register. The internal upgrade was rolled out while Microsoft engineers brought the servers of the Azure data center in San Antonio, Texas back online. They were cut off after a power surge due to heavy storms.

This news article was automatically translated from Dutch to give Techzine.eu a head start. All news articles after September 1, 2019 are written in native English and NOT translated. All our background stories are written in native English as well. For more information read our launch article.