Microsoft is completely unplugging the Microsoft Band and the Microsoft Health Dashboard apps and services. As of 31 May, the company will stop supporting these platforms. From that moment on, the apps will no longer be available. Users who have a Tape are eligible for a refund scheme.
More than two years ago, Microsoft stopped producing the fitness tracker. Since then, there has been support for existing users. However, as of May 31, the backend will also stop working and Microsoft will remove the apps from the Microsoft Store, Google Play Store and Apple App Store. Then the curtain falls definitively on Microsoft’s serious attempt to conquer part of the wearable market.
End of story
Existing users of the band will be able to export their data before the end of May. In June, the company will stop using the Dashboard apps and services, which are still running in the cloud. If you own a Microsoft Band, you can still keep track of your steps, heart rate and workouts. It also keeps track of your activities and sleep rhythm, and the alarm function still works as usual. However, if you want to reset a device after May 31st, the whole thing will stop working.
Microsoft offers the possibility of refund. These are users whose Band is covered by the Limited Warranty, or people who can be defined as active users. The latter includes any user who wears the device on their wrist between December 1, 2018, and March 1, 2019, and completes a data synchronization from the Band to the Health Dashboard. They are reimbursed $179.99 (€70.53) for the Band and $2 175 (€154.32) for the Band.
The Microsoft Band
Microsoft launched the Band in October 2014. It was not the first wearable of the company, but it was the first really serious attempt to conquer a significant part of the market. However, this was not possible, even though the device did bring with it the necessary functionality. Not only was the band able to track all the health data of a user, but unlike many other wearables it was also able to connect to both Android and iOS. A year later, Microsoft launched the second generation of the Band, with more built-in sensors and advanced tracking.
This news article was automatically translated from Dutch to give Techzine.eu a head start. All news articles after September 1, 2019 are written in native English and NOT translated. All our background stories are written in native English as well. For more information read our launch article.
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