Tag: AWS Contact Lens

Here you will find all the articles with the tag: AWS Contact Lens.

AWS provides Amazon Connect with new analytics functionality

AWS provides Amazon Connect with new analytics functionality

AWS has now made its AWS Contact Lens service publicly available. This service provides AI functionality for the cloud-based business contact center solution AWS Connect. Good customer service is becoming increasingly important for businesses. As a result, the market for contact center solutions... Read more

date4 years ago