Here you will find all the articles with the tag: Customer engagement software.
A significant Zendesk stakeholder intends to fight a prospective acquisition and proposed a billion-dollar alternative to keep the business apart. Zendesk recently announced it would be acquired by a consortium of investors. Light Street, one of its major stakeholders, has announced it will vote... Read more
2 years ago
The acquisition will provides businesses a unified customer view to better understand customers and engage more effectively. Twilio announced on Monday that they plan to acquire Segment, which they hailed as the "market-leading customer data platform." Twilio plans to acquire Segment for appr... Read more
4 years ago
Freshworks acquires AnswerIQ, a supplier of AI solutions. The acquisition is intended to supplement the AI engine in Freshworks' Customer Engagement software, so that users can make better use of their data. Known as Freddy, Freshworks' AI engine is designed to enable organisations to fully leve... Read more
4 years ago
