Freshworks launches full CRM solution for Shopify
Freshworks CRM for e-commerce is now available. The SaaS solution combines marketing, customer service and CRM with an integration into Shopify.
Coveo research shows that 96 percent of consumers are less loyal to a brand following a poor customer service experience. Marketing and customer servic... Read more
Freshworks targets startups with Freshstack
Freshworks announces Freshstack to better support startups. At the Refresh conference, the company unveiled its customer relationship management (CRM) suite, built for the needs of startups.
In a press conference prior to Refresh, CEO Girish Mathrubootham explained that the most significant purc... Read more
Freshworks to conquer CRM market with simplicity, price and implementation
Last October, Freshworks held the virtual Refresh 2020 event. During this event, the company gave a glimpse of what it was working on, new products, like Freshworks CRM, and what is still to come. The company looked closely at the major players in the CRM market. We spoke about it with Raymond Hün... Read more