Tag: Google Business Messages

Here you will find all the articles with the tag: Google Business Messages.

Google expands ecosystem for Business Messages

Google expands ecosystem for Business Messages

Google is expanding its ecosystem of partners for its Business Messaging service. New partners include Twilio, Genesys Telecommunications and Avaya. Google Business Messages is an AI-based system that allows customers to chat directly with businesses found on Google Maps search or a company webs... Read more

date3 months ago
Bot-in-a-Box from Google expands conversational AI

Bot-in-a-Box from Google expands conversational AI

Google Cloud offers the new, Bot-in-a-Box feature to help businesses empower their FAQs using chatbots. Many companies have been developing conversational AI tools in recent times. The pandemic also further accelerated this process, with customers looking for various online solutions. Still, bus... Read more

date9 months ago