Majority of consumers see AI improves shopping experience
Frontline copilots, voice-activated wearables and demand forecasting are some options to make retail more appealing. 69 per cent of consumers also expect AI to improve their shopping experience.
That's according to research by Zebra Technologies. Decision makers are also convinced: 85 per cent b... Read more
AI-powered cameras shake up retail
Stores are deploying AI-powered cameras in multifaceted ways. Everything from theft prevention to supply chain management comes into play. For such applications to succeed, customer trust is essential.
Dutch supermarket chain Jumbo announced this week that it wants to improve theft prevention us... Read more
AI and supply chain optimization are the biggest opportunities for retailers
SOTI answered the question: "What do consumers expect from the digital transformation in retail?" The survey revealed three expectations, but these expectations do not align with the challenges retailers are currently facing.
Retailers looking to tinker with a better customer experience in the ... Read more
Pega details ‘model mechanics’ for real world AI
There’s a lot of AI talk. We now exist in a technology industry obsessed with the development, implementation and extension of predictive, reactive, generative and (insert next big AI trend here) intelligence functions. So much is this the case that we seem to have forgotten about core basics suc... Read more
Manhattan Associates provides supply chain software, is it more than a fancy name?
When you think of Manhattan Associates, you might think of an expensive law firm or accounting specialist. However, it is the fancy name of an American software provider specialising in supply chain. Of all the solutions we have seen in the market, Manhattan has perfected its processes in the tinie... Read more
‘AI will boost retailers sales in 2023 with 180 billion euros’
Generative and predictive AI will boost sales for the final months of 2023. That's according to a forecast report from Salesforce. However, retailers have long been integrating algorithms that recommend products to customers while shopping online. So, what will AI add?
For several years, Salesf... Read more
Google Cloud introduces new AI tools for retailers
Google Cloud introduced four AI solutions to help retailers deliver more natural shopping experiences.
The new solutions aim to improve and customize in-store self-checkout and e-commerce experiences, Google cloud says.
Self-checkout
First, the tech giant released a preview of a new AI-ba... Read more
‘Tech layoffs surged more in 2022 than at the height of the pandemic’
More tech jobs were lost last year than at the height of the COVID-19 pandemic.
The Wall Street Journal reports that technology companies across industries have been laying off workers at a rapid pace, outstripping even the layoffs suffered during the initial peaks of the COVID-19 pandemic in 20... Read more
Amazon brings cashierless payment technology to AWS
Amazon intends to use AWS to market Amazon Go, a set of technologies and services that allow in-store payments without checkout personnel.
The organization initially developed Amazon Go for small businesses. The technology allows customers to pay without human intervention. As a result, stores ... Read more
Shopify tries to regain momentum by going after B2B
Shopify announced that it's pushing into business-to-business sales to unlock more opportunities than its existing model. The company is aiming to overcome a steep decline in its stock price.
The company is introducing new tools in an attempt to fend off competition from Amazon and revive its fo... Read more