Knowledge23: Do people now know what ServiceNow is and does?
This year ServiceNow hosted another global Knowledge event, the last one was four years ago. A lot has changed since 2019, for example, the company is now four times bigger and has twice as many products. Also, Bill McDermott is now at the helm as CEO, which provides new momentum and possibly even ... Read more
ServiceNow Utah focuses on process mining and workforce optimization
ServiceNow Utah is the latest version of the ServiceNow platform. It focuses on improving processes, hence the addition of process mining. Looking at other updates, we see a focus on workplace design, health and safety within organizations and more opportunities to get the most out of your workforc... Read more
ServiceNow Tokyo edition should better help businesses in these challenging times
At ServiceNow, they have updated their platform to a new version. Each new version is named after a city and this time it was Tokyo's turn. In this new version, ServiceNow focuses mainly on additional features and tools to support companies in these complex macro economic times.
Organizations cu... Read more
ServiceNow’s McDermott tells a story but the chances are it’s true
Digital transformation is huge, getting bigger and is the key to the future of business. Nothing exactly new in that suggestion, and neither is there much new about the suggestion that such success hangs on a strong focus on platforms - which in practice will mean the emergence of one, dominant pla... Read more
ServiceNow launches San Diego, newest version of ServiceNow Platform
San Diego, the name of the latest ServiceNow Platform release, is available starting today.
ServiceNow introduces Robotic Process Automation (RPA) tools, a new dashboard, and multiple industry solutions.
RPA in Now Platform San Diego
First, the new platform includes an Automation Engine. T... Read more