Oracle has announced improvements to its suite of cloud applications, including ERP Cloud, HCM Cloud, SCM Cloud and CX Cloud. The updates provide the company’s customers with more advanced features, including more features driven by machine learning.
The Enterprise Resource Planning (ERP) Cloud and the Enterprise Performance Management (EPM) Cloud get new machine learning based tools, reports ZDNet. These include an expense reporting assistant, a digital project management assistant, advanced financial controls as constant analysis of transactions, and project-driven supply chain management with DataFox integration.
HCM Cloud
The Human Capital Management (HCM) Cloud gets updates that help organizations create personalized and on-the-go experiences for all users, including candidates, recruiters, HR professionals, managers and employees. For employees and managers, the HCM Cloud will also offer a new chatbot and self-service capabilities.
There will also be digital assistant services available via desktop and mobile devices. These services should help users to obtain answers to common HR questions.
Recruiters also get new features in the HCM Cloud, such as streamlined interview scheduling and the ability to create multiple career sites that focus on specific pools of candidates, such as students.
CX Cloud
The Oracle Customer Experience (CX) Cloud will also feature a series of artificial intelligence (AI) and data science innovations for sales. This includes integration with DataFox, which brings in contextual business data and signals to identify new prospects.
The CX Cloud will also have new AI-driven tools to improve sales planning and forecasting. In addition, there will be a new task-based user experience and adaptive search functionality, as well as a smarter Sales Assistant with new SMS and speech skills.
The Marketing Cloud will be updated to Oracle Eloqua, Oracle Responsys, Oracle Infinity and Oracle Maxymiser. The SCM Cloud now connects customer service and technicians in the field, and improves the setup of the vendor-managed inventory.
This news article was automatically translated from Dutch to give Techzine.eu a head start. All news articles after September 1, 2019 are written in native English and NOT translated. All our background stories are written in native English as well. For more information read our launch article.
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