Pegasystems launches tool for self-healing RPA bots

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Pegasystems launches X-ray Vision, a tool that allows Robotic Process Automation (RPA) bots to repair themselves without human intervention.

X-ray Vision aims to address the problem of bot failures. This service detects when a bot is malfunctioning and then repairs it immediately. Defective bots occur when the user interfaces and processes change.

X-ray Vision’s AI model is constantly modified using machine learning to improve the detection of these defective bots. According to Pega, the tool uses Deep Robotics technology that binds bots within the native application controls. Deep Robotics then uses algorithms to create and maintain new bots.

X-ray Vision is combined with automated bot authoring tools in the new version of Pega RPA, part of the Pega Infinity suite. This version will be released in the third quarter of this year.

Avoiding downtime

A study by Pegasystems in 2019 shows that 87 percent of companies occasionally experience defective bots. This leads to wasted investments, unexpected downtime and increasing maintenance costs.

“With X-ray Vision, Pega has solved yet another key piece of the automation puzzle by deploying advanced RPA on a global scale. By making bots faster, easier to deploy, and more durable, RPA will become an even more reliable part of any enterprise’s end-to-end automation strategy”, says Francis Carden, vice president of Digital Automation and Robots at Pegasystems.

A lot of companies invest in RPA nowadays. Last week, IBM acquired RPA developer WDG Automation, and in May the RPA platform Softomotive was acquired by Microsoft.

Tip: Robotic Process Automation (RPA) is booming, what can you do with it?