Pega introduces Infinity 8.6: more low-code and AI
Pegasystems has a single base for all the software it develops: Pega Infinity. During the virtual version of the PegaWorld iNSpire conference, the company announced that Infinity 8.6 will be available from the end of Q2. As usual, this means many new features, for front-end, back-end and customer e...
Pega improves front-end of applications with move to React
Pegasystems announces many new features and updates to its Infinity software today at its PegaWorld iNspire virtual event. Updates to Pega Platform are an important part of the update of Infinity to version 8.6 (available from the end of Q2). Especially the low-code capabilities get a solid update....
Pegasystems Process AI for simpler analysis and forecasting
Pegasystems announced on Tuesday that it is adding the ability to apply AI to business processes midstream, intending to help organizations determine whether an anticipated outcome will turn out as predicted.
Pegasystems is introducing another feature that companies can use to analyze streaming ...
Pegasystems seeks to better engage neglected customers
New AI-powered capability provides underserved customers with targeted offers.
Pegasystems has introduced Value Finder, a new AI-powered capability designed to help organizations more fully engage their most underserved customers. Using Value Finder, companies can target previously neglected c...
Pegasystems launches tool for self-healing RPA bots
Pegasystems launches X-ray Vision, a tool that allows Robotic Process Automation (RPA) bots to repair themselves without human intervention.
X-ray Vision aims to address the problem of bot failures. This service detects when a bot is malfunctioning and then repairs it immediately. Defective bots...
Pegasystems offers a complete platform for business applications
Pegasystems, a vendor of Process Management solutions, recently presented its Pega Process Fabric. According to the vendor, this cloud architecture should serve as a platform that connects all other business platforms or applications in a single environment.
This platform should make it easier t...
Pegasystems introduces new Unified Messaging-functionalities
Pegasystems launches Customer Service Unified Messaging Edition that allows customer service teams to respond faster and more efficiently to customer queries. The new SaaS application registers all enquiries received through different communication channels.
The new solution provides a unified d...
Pegasystems announces Kubernetes support
Pegasystems has announced support for Kubernetes. This solution enables container orchestration for Pega users on AWS, Microsoft Azure, Google Cloud, Pivotal and Red Hat.
According to the company itself, the expansion is the result of the importance that Pega attaches to its Pega Cloud Choice Gu...
‘RPA is not an instant technological fix’
Research by Pegasystems shows that RPA is seen as difficult to implement and maintain by many organisations. The study shows that RPA can be very effective in streamlining business processes, but that actually doing so can be rather difficult.
The research focused on robotic process automation ...
Pegasystems introduces real-time AI Connectors
Pegasystems informs Techzine of a number of APIs that make it possible to link third-party AI applications to Pegasystems' own AI applications.
Examples of third-party applications include Google Cloud Machine Learning Engine and Amazon SageMaker. With the APIs it will be possible to expand the AI o...
Pegasystems launches Enterprise Low-Code Factory for building apps
Pegasystems has released a centralized dashboard called Enterprise Low-Code Factory. Organisations can use the dashboard to quickly and easily build business software in accordance with organisational standards.
The Enterprise Low-Code Factory enables organizations to create and build their own comm...
Pegasystems allows users to communicate via all digital messaging platforms
Pegasystems has added new possibilities for digital messaging to Pega Customer Service. Thanks to these additions, users can now communicate with their customers with any message app.
Pega Customer Service enables organizations to manage and predict the customer journey. Thanks to artificial intell...