Pegasystems dives into process mining and Google Cloud
Pegasystems' software will soon be available on Google Cloud. In addition, the organisation is acquiring Everflow, a process mining software developer based in Brazil.
Pegasystems shared the news at PegaWorld iNspire, its annual conference. The organisation develops AI software for low-code dev... Read more
‘Employees struggle with abundance of data, systems and processes’
Employees struggle with an abundance of information, systems and processes. A study by Pegasystems finds that complexity is rapidly increasing in organizations worldwide.
Pegasystems develops software for analytics, communication, development and automation. Its solutions are diverse, but the g... Read more
Pegasystems required to pay €1.9 billion in damages to Appian
A US court awarded Appian with more than $2 billion in damages from Pegasystems. According to Appian, Pegasystems employed one of its contractors to steal trade secrets.
Both Appian and Pegasystems develop low-code platforms. The organizations compete in terms of patents, customers and personnel... Read more
Pega announces the Launch of Infinity Version 8.7
Pega has launched the latest edition of its Pega Infinity version, with artificial intelligence, low-code innovation, and cloud architecture.
Pegasystems today released version 8.7 of its Pega Infinity software suite with low-code innovation, automation, practical artificial intelligence, and cl... Read more
Pegasystems introduces AI-based voice and messaging tools
Pegasystems is introducing two AI-based tools for call centers. Pega Voice AI and Messaging AI analyze real-time customer calls to automate service and support operations.
Both solutions were designed to improve up call efficiency and service. According to Pegasystems, the AI-based solutions fun... Read more
Pega launches AI solution for finding the optimal customer journey
Pega Systems launches Next-Best-Action Customer Journeys. The solution measures every event in the journey a (potential) customer takes, provides insight into the effectiveness of customer communication and leverages AI to optimize acquisition and retention.
Next-Best-Action Customer Journeys en... Read more
Pegasystems moves to ISO 20022, the new financial data standard
Pegasystems' Pega Smart Investigate introduces support for ISO 20022 data, an emerging standard for formulating and exchanging transaction data.
The Pega Smart Investigate tool primarily serves to investigate the cause of payment exceptions. Payment exceptions are transactions initiated by (the ... Read more
Pega introduces Infinity 8.6: more low-code and AI
Pegasystems has a single base for all the software it develops: Pega Infinity. During the virtual version of the PegaWorld iNSpire conference, the company announced that Infinity 8.6 will be available from the end of Q2. As usual, this means many new features, for front-end, back-end and customer e... Read more
Pega improves front-end of applications with move to React
Pegasystems announces many new features and updates to its Infinity software today at its PegaWorld iNspire virtual event. Updates to Pega Platform are an important part of the update of Infinity to version 8.6 (available from the end of Q2). Especially the low-code capabilities get a solid update.... Read more
Pegasystems Process AI for simpler analysis and forecasting
Pegasystems announced on Tuesday that it is adding the ability to apply AI to business processes midstream, intending to help organizations determine whether an anticipated outcome will turn out as predicted.
Pegasystems is introducing another feature that companies can use to analyze streaming ... Read more