How do you innovate for a future you can’t entirely predict?

Finding the use-cases for (Gen)AI and automation

Insight: Generative AI

How do you innovate for a future you can’t entirely predict?

The title of this episode of Techzine Talks on Tour is a (perhaps somewhat rhetorical) question Don Schuerman, the CTO of Pegasystems asks the audience during PegaWorld Inspire, Pega’s annual flagship event. Sander sat down with him at the show to discuss how statistical AI and GenAI can help find an answer.

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During this conversation, Don and Sander discuss many facets of what drives innovation. For example, the outcome of some research suggests that GenAI not only helps generate hype for GenAI, but also causes an increase in adoption for ‘good old-fashioned’ statistical AI. In other words, innovation in one part can have unintended but good side-effects on other parts.

Other topics that they discuss is how companies like Pega, but also others in the industry can and should help organizations build innovation around use-cases that haven’t even been properly defined yet. That’s one of the key issues that needs to be addressed today. We’re at a stage where a lot of it is about pragmatic and practical use of AI, but that’s only possible if you have a good idea of what is pragmatic and practical. 

Apart from the general AI discussion, Don and Sander also get into some of the new developments at Pega. They talk about things like KnowledgeBuddy, an example of RAG, or Retrieval-Augmented Generation), but also Pega GenAI Blueprint. The latter of the two has the potential to up-end the development of specific apps in organizations. You just tell it to build you an application for, say, loan applications, and it does so in a couple of steps. 

Give this new episode a listen right now, and get valuable insights into innovations in software development in general, and in Pega’s platform in particular. 

About Techzine Talks on Tour

Techzine Talks on Tour is a podcast series that Coen and Sander record while attending events all over the world. A spin-off of the successful Dutch series Techzine Talks, this new English series aims to reach new audiences. The goal is to publish a fresh episode at least every two weeks. With the occasional increase in frequency around specific larger events with more recordings.

Techzine Talks on Tour covers a huge range of topics. Coen and Sander attend a total of 50 to 60 events each year. That means there’s a lot to discuss. They attend various types of events. It could be open-source affairs like KubeCon. A week later one of them shows up at a conference hosted by Cisco, IBM, Salesforce and ServiceNow, for example. With a lot of experience in many walks of IT life, Coen and Sander always manage to produce an engaging, in-depth discussion on general trends, but also on the underlying technology itself.

So follow Techzine Talks on Tour and stay in the know. We might just tell you a thing or two you didn’t know yet, but which might be very important for your next project or for your organization in general.

Where to find Techzine Talks on Tour?

Techzine Talks on Tour is available on all the well-known platforms. So you can also find it on Spotify, Apple Podcasts and YouTube for example. Just search for Techzine Talks on Tour in your favorite podcast app.

Previous episodes of Techzine Talks on Tour:

Get in touch

We hope you like this new podcast series. If so, please let us know. If you have suggestions on how we can improve, we would like to hear those too. We’re also open to suggestions around specific topics, or specific people that want to appear in an episode of Techzine Talks on Tour. You can find both Coen and Sander on LinkedIn, or you can send an email to info@techzine.eu.