Google update technology behind Contact Center AI for better voice recognition
Google has announced its Artificial Intelligence (AI) technology behind its Contact Center AI service to updat...
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Fake LinkedIn alerts successful with phishing, research shows
Research by KnowBe4, expert on phishing attacks, shows that the use of LinkedIn in the subject line of phishin...
Red Hat community still concerned about IBM acquisition
The community around open source specialist Red Hat is still very concerned about the recent acquisition by IB...
New AWS tool helps optimize EC2 resources
Amazon Web Services (AWS) has launched a new tool to simplify the optimization of EC2 resources. It concerns E...
Microsoft wants to simplify data division between companies with agreements
Microsoft has proposed several agreements that companies can use to share data across different computing syst...
Facebook comes up with AI tools for OpenStreetMap community
Facebook, with the help of AI, has mapped more than 300,000 miles (about 482,000 km) of roads in Thailand. Als...
US Department of Justice opens competition investigation into tech giants
The U.S. Department of Justice has announced the launch of a major investigation into large tech companies. Th...
Manual for abuse BlueKeep surfaced online
The risk of exploiting BlueKeep, a vulnerability in the Windows remote desktop protocol (RDP), has increased s...
“Best performing CIOs focus on leadership and client goals.”
The best-performing CIOs do not necessarily focus on technology, but rather on leadership, customer goals, emp...
Capgemini launches automation platform Intelligent Automation Platform
Capgemini has launched its Intelligent Automation Platform (CIAP). This platform should enable the rapid imple...