Avaya study shows radical shifts in business ops due to pandemic
COVID has forced most U.S. businesses to rethink how they work.
Avaya this week released its “Work from Anywhere” study, which examines the shifts U.S. businesses are undergoing to adapt to today’s changing economy.
Avaya is a major provider of solutions to help businesses communicate ... Read more
Avaya adds new collaboration features to Spaces
Avaya has added new features to its Spaces tool to further enhance team collaboration and video conferencing.
The cloud-based measurement and collaboration tool Avaya Spaces brings a number of things together in a single solution, including voice, video, tasks, and file sharing. However, Avaya s... Read more
RingCentral invests 455 million in Avaya for cloud communication
Avaya and RingCentral have started a strategic
partnership, with RingCentral providing cloud technology to its partner.
RingCentral also makes an investment of 500 million dollars (455 million
euros).
Avaya has been producing hardware systems that provide
unified communication services for many ... Read more
Avaya continues to see customer demand as a top priority
The market for Unified Communications & Collaboration
and ContactCenter (UC&CC) solutions is undergoing major changes. Customers
want more open integrated solutions and the demand for cloud-based solutions is
also increasing. UC&CC specialist Avaya also has to take this step and is
incr... Read more
“Mitel’s making an offer to take over Avaya.
Avaya has considered a bid from Mitel to take over the company, reports Bloomberg. According to sources, the deal would ultimately create a telecom company worth more than $5 billion (€4.5 billion).
The American and Canadian telecom tower had been in conversation since April. There were rum... Read more
‘Mitel and Avaya are talking about taking over $2 billion.’
Telecommunications equipment manufacturer Avaya Holdings would be in talks with competitor Mitel Networks to merge. This would amount to USD 2 billion (EUR 1.8 billion). That's what insiders say about the Wall Street Journal.
According to those insiders, Mitel offers between 20 and 22 dollars per s... Read more
Avaya and Google integrate AI for customer service
Avaya and Google are tightening the ties. Avaya will further integrate Google Cloud Contact Center AI into its communication and collaboration solutions. By combining the Artificial Intelligence (AI) expertise of both companies, the Avaya solutions will soon ensure better customer contact and more e... Read more
Avaya comes up with a whole new Device-as-a-Service offering
Avaya, which offers communication services, has announced an entirely new offer for 2019. The company offers a device-as-a-service (DaaS). This gives businesses the opportunity to have access to Avaya's latest smart desktop devices by paying a fixed monthly fee for them.
In the same way that consume... Read more