Tag: blended conversations

Here you will find all the articles with the tag: blended conversations.

Zoho adds new features to Zoho Desk

Zoho adds new features to Zoho Desk

Zoho updated its customer service platform with new tooling for Zoho Desk. The tools should help customer service teams provide better service. One of the additions is Blended Conversations, a set of features that allows customer service agents to delegate manual and transactional tasks to bots ... Read more

date1 year ago