Everything there is to find on tag: Customer engagement.
Salesforce acquires Braze for 5.66 billion
Salesforce is once again spending billions on a customer engagement company. Braze, founded in 2011, is being...
Tag: Customer engagement
Timeline
Google launches AI agents in customer engagement suite and Gemini comes to Workspace
Google also comes out with AI agents
CleverTap acquires Leanplum in a consolidation move
CleverTap, a retention marketing platform that has generated $76.6 million in funding to date, will whol...
Salesforce report reveals impact of pandemic on customer expectations
Research shows a massive shift in how customers connect with brands. This week Salesforce published the fo...
Pegasystems seeks to better engage neglected customers
New AI-powered capability provides underserved customers with targeted offers. Pegasystems has introduce...