Tag: Freddy

Here you will find all the articles with the tag: Freddy.

Freshworks improves customer service with AI tool Freddy and software suite

Freshworks has recently launched Customer Service Suite. This all-encompassing customer service solution uses, among other things, the proprietary generative AI tool Freddy to improve customer interaction and service. Freshworks' newly introduced Customer Service Suite brings together self-servi... Read more

4 months ago

Freshworks gives AI assistant Freddy generative features

Freshworks has provided its built-in AI assistant Freddy with generative AI features based on ChatGPT. Freddy is an integrated assistant in many of Freskworks' software solutions. It should provide a better experience for end users with the addition of ChatGPT. The ChatGPT functionality that has... Read more

8 months ago

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