Meta reportedly wants to divest Kustomer, a year after getting approval
Kustomer, the business-software company Meta acquired in 2020 for around $1 billion, is now the center of the tech giant’s bid to refocus on its core business, with the move coming after the company suffered a year of turmoil in digital advertising.
The downturn led CEO Mark Zuckerberg to emph... Read more
European Commission approves Meta’s acquisition of Kustomer
The European Commission has approved Meta's acquisition of Kustomer. The decision was based on a lengthy investigation into the impact of the buyout.
In late 2020, Meta (Facebook at the time) announced the acquisition of Kustomer. Meta hoped to acquire Kustomer for 1 billion dollars (828 million... Read more
Facebook awaiting EU antitrust approval to acquire Kustomer
Kustomer offers CRM solutions that help businesses communicate with consumers easily via emails, calls, and even Whatsapp
Facebook announced a deal with Kustomer in November 2020, stating that it will help them scale up Whatsapp, which has seen a rise in post-pandemic usage. On the other hand, t... Read more
European Commission investigates Facebook’s Kustomer acquisition
The European Commission has started an investigation into a Facebook acquisition that may potentially hurt the competition. The acquisition in question concerns a customer service company called Kustomer.
Facebook bought the company in December for a little over $1 billion.
Kustomer was found... Read more
Facebook buys Kustomer to expand into customer service tools
Facebook made one of its most significant moves to provide a better service experience to the businesses run on its platform. The social media behemoth acquired Kustomer, a startup that was created to disrupt the customer services industry with innovations.
Most of the innovations use tactics li... Read more