Everything there is to find on tag: Salesforce.
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Tag: Salesforce
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Why 90% of AI agent deployments start with customer service
"I think the only thing disliked more than a chatbot is IVR"
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Tableau enters the next analytics phase with AI agents
Business intelligence is currently moving to bridge the gap between curious business users and data through A...
Salesforce data once again leaked via third-party application
In August, Salesforce instances were hit hard by cybercriminals. Hackers obtained customer data through an in...
Salesforce completes billion-dollar acquisition of Informatica
Salesforce has completed its acquisition of Informatica. The CRM provider paid more than $8 billion (€6.9 b...
Agentforce Commerce gets new features for product sales
Salesforce is rolling out a significant update to Agentforce Commerce. The platform will gain features that e...
Salesforce acquires Doti for agentic enterprise search
Salesforce is acquiring Doti, a company specializing in enterprise search. The acquisition should lead to imp...
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Salesforce enters ITSM market, will ServiceNow regret its CRM move?
AI-driven IT Service Management
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Salesforce unveils Agentforce 360: AI agents support employees
Salesforce today launched Agentforce 360, a platform that brings AI agents and people together in a single, t...