Salesforce expands employee wellbeing with Work.com updates
Salesforce announced that it's bringing updates to Work.com, its employee engagement platform. The updates include enhancements that affect the worker's wellbeing, career advancement, fulfilment, productivity, and support.
The new additions include Work.com Wellbeing, which will help employees w...
Salesforce boosts its vertical-specific clouds with AI
An AI-powered "relationship Insights" feature aims to lure customers in three key sectors.
Salesforce is turbocharging its industry-specific cloud platform offerings with new enhancements targeting companies in the financial services, healthcare and consumer goods sectors. This week the company ...
Alation closes $110M round backed by Snowflake, Dell and Salesforce
The company will use the capital to fuel growth and product development.
Alation announced this week that it has raised a $110 million Series D round of investment. The injection round was led by Riverwood Capital with participation from new investors Sanabil Investments and Snowflake Ventures. ...
IBM Acquires Waeg to bolster its European Salesforce offering
Big Blue wants to cash in on the digital transformation wave that Salesforce is riding
This week IBM announced plans to acquire Waeg, a leading Salesforce Consulting Partner in Europe. The purpose of the deal is to extend IBM's portfolio of Salesforce services. It also aims to advance IBM's...
Tableau and Salesforce bring data science to the business user
Tableau has released the new version of its Business Intelligence (BI) platform. Version 2021.1 comes with new features. The most notable is, without a doubt, the far-reaching integration of Salesforce's Einstein Discovery, which brings data science techniques to the business user without technical...
Tanium increases relevance thanks to integrations and TaaS
With the introduction of Tanium-as-a-Service and its integration with Salesforce, Tanium is demonstrating its ambition to be able to do more for more organizations in terms of endpoint management.
Tanium was originally best known for the extremely clever way in which the modules within their pla...
Salesforce enhances Service Cloud for remote collaboration
Salesforce released the next-gen Service Cloud, with enhancements included for Cloud Voice and Einstein Bots. The company says the updates are meant to help organizations deal with the new reality brought on by the pandemic.
Over the past year, service agents have had to transition to working fr...
Salesforce Digital 360 for Industries helps businesses to go digital
Their launch of Digital 360 for Industries aims to help businesses across multiple industries to go digital.
This week, Salesforce launched Digital 360 for Industries. This new offering comprises a set of services built to help companies embrace digitization. The industries that Salesforce are t...
“Webex is the backbone for collaboration”
Stories about collaboration platforms often revolve around what you as a user look at and think about when you hear the names Webex, Teams, Meet or Zoom. This is logical, because this is where people and platforms visibly and physically meet. At Cisco, however, they have a slightly different way of...
EVBox uses Salesforce as cement in IT strategy
The Dutch charging station manufacturer, EVBox, has gone through exponential growth and is now ready to stop. The company is growing so fast that it needs to scale up further, and traditional SME solutions are no longer sufficient. The company is focusing on enterprise IT solutions to accelerate it...
Anyone can automate with MuleSoft Composer for Salesforce
With MuleSoft Composer for Salesforce, the CRM company wants to convey that anyone can automate a business process. With MuleSoft Composer, Salesforce brings the ability to automate to the normal business user (citizen developer) without technical knowledge.
We spoke with Shaun Clowes, SVP Produ...
Salesforce optimizes Sales Cloud for remote work
Salesforce has announced the latest version of Sales Cloud. The update includes a host of new features to support salespeople in a post-coronavirus world.
Research from Salesforce shows that a large majority of salespeople believe that the outbreak of Covid-19 has changed their jobs considerably...