Tableau to integrate with Salesforce’s Einstein Analytics
Tableau CRM will become the integrated analytics bridge within the Salesforce Customer 360.
Tableau announced on Tuesday that it is combining its software with Salesforce’s Einstein Analytics offering. The new platform, called Tableau CRM, appears to be the payoff resulting from Salesforce's a...
Salesforce announces Digital 360
The platform delivers new technology, services and learning to help digital leaders create personalised customer experiences.
Salesforce has introduced Digital 360, the company's new platform to integrate new components and innovations in the Salesforce Customer 360 platform.
According to Sa...
Salesforce is adapting to the COVID era by rolling out new tools
It doesn't seem like Covid-19 is done with us. The changes made by many of the enterprises, in response to the pandemic, seem to be more permanent than initial sentiments indicated. The new reality is here, and Salesforce is rebooting its Sales Cloud department.
The company is introducing a seri...
Salesforce launches Salesforce Talent Alliance (STA) initiative
Salesforce has started an alliance that aims to increase the number of skilled Salesforce workers, named the Salesforce Talent Alliance. The aim here is to meet the demand which IDC estimates will generate about 4.2 million new jobs in the next three years.
The alliance is not too limited and we...
Salesforce expands Field Service with ClickSoftware
Salesforce has recently added new functionality to its Field Service solution for field maintenance workers. With this extra functionality, companies can better manage and handle the backlog of maintenance activities.
Salesforce indicates that many of the updates are driven by the current pandem...
IT companies make huge win on stock market
IT companies perform better than expected on Wall Street. Salesforce is the biggest winner, with a share price increase of 26 percent in just one day. Facebook, Apple and NetApp are also doing well.
American IT companies can be happy with the results of yesterday's stock market. For Salesforce, ...
Salesforce integrates new Service Cloud Voice with AWS Connect
Salesforce has made its cloud-based contact center solution Service Cloud Voice widely available. In addition, the solution has been integrated with AWS Connect, the cloud-based and AI-equipped contact center telephony solution of AWS.
With the Service Cloud Voice solution that was previously an...
Salesforce updates Marketing Cloud with AI features and integration
Salesforce has released a number of updates for various products in its Marketing Cloud portfolio. The updates include Einstein-based AI features for Interaction Studio, more functionality in Pardot and integration of Datorama with Tableau.
According to Salesforce, the updates focus on three pri...
Salesforce invests in Auth0, IAM vendor worth nearly 2 billion
Auth0 completed a new funding round, raising 120 million dollars (105 million euros). Salesforce is one of the largest investors this time. Thanks to this Series F funding, the value of Auth0 is now estimated to be 1.92 billion dollars (1.68 billion euros).
Auth0 is a company that helps develope...
Salesforce finds new way to reduce gender bias in AI models
Salesforce has developed a new way to reduce gender bias in word embedding in collaboration with researchers from the University of Virginia. Word embeddings are used to train AI models to summarize, translate, and perform other prediction tasks.
Word embeddings capture semantic and syntactic me...
Salesforce announces new developer tools and serverless functions
Salesforce has good news coming from the virtual TrailheaDX conference that will take place later this week, commencing today with several developer tools. These developer tools are meant to provide developers with a more enhanced way of creating applications on top of the Salesforce platform.
T...
Deloitte launches Salesforce-based platform to modernise healthcare
Deloitte developed a platform that allows governments to modernise public healthcare. The platform is built with Salesforce's Work.com solutions.
With the platform, consultants want to assist governments in getting residents and employees back to work in a safe way after the current corona ...