Salesforce acquires Airkit.ai, a low-code platform to build chatbots
Salesforce is acquiring GPT4-based low-code platform Airkit.ai. The CRM and cloud giant plans to integrate the solution into its Service Cloud functionality.
The acquisition, about which no financial details were disclosed, gives Salesforce a platform that allows companies to build flexible, omn... Read more
Salesforce Net Zero Cloud gets Einstein AI functionality
Salesforce is adding Einstein AI features to its sustainability solution Net Zero Cloud. This allows companies to create even better reports on their environmental, social and governance impacts and compliance with ESG standards.
Introduced during Dreamforce 2023, Salesforce's new Einstein AI fu... Read more
Salesforce changes course and launches new Einstein Copilot assistant
At the kickoff of Dreamforce, the largest Salesforce conference, the company is doing something crazy. Salesforce is throwing out all of the generative AI assistants it announced in 2023. Those weren't good enough, it is now coming out with Einstein Copilot, a new integrated AI chatbot that will be... Read more
Salesforce and Databricks send data to each other’s lakehouse
Salesforce and Databricks are expanding their partnership to bring zero-ETL data sharing to the Salesforce Data Cloud. This removes the cost for companies to copy data while delivering security benefits.
As of today, it is possible to merge data from Salesforce's Data Cloud with data from Datab... Read more
Salesforce’s AI ecosystem claimed to deliver companies 2 trillion in revenue
According to Salesforce, its own (generative) AI ecosystem and that of its partners is going to bring companies worldwide about 1.9 trillion euros ($2 trillion) in revenue over the next five years. These solutions are also going to put more people to work, they claim.
Salesforce bases this on a ... Read more
Salesforce shares positive second quarter and aims to maintain it through AI
Salesforce is closing the second quarter with positive results. The company is trying to maintain that by betting on AI and creating a new partnership with IBM.
Salesforce had a positive quarter, with revenue up 11 percent from a year earlier. Sales totalled $8.6 billion. Based on these figures... Read more
Price increases destroy Salesforce’s already poor foundation
Salesforce raised prices on certain products by nine percent. For companies, this does not fit within the budget, which only became smaller with the poor economic situation from last year. Customers are, therefore, more likely to compare with competitor offerings and see that they are getting bette... Read more
‘AI will boost retailers sales in 2023 with 180 billion euros’
Generative and predictive AI will boost sales for the final months of 2023. That's according to a forecast report from Salesforce. However, retailers have long been integrating algorithms that recommend products to customers while shopping online. So, what will AI add?
For several years, Salesf... Read more
Salesforce, Intel and Google invest millions in AI platform Hugging Face
Hugging Face managed to raise 218 million euros ($235 million) in its latest investment round. Salesforce Ventures led the investment round, which managed to attract the attention of several major tech companies.
Hugging Face, a provider of a large repository of open and non-open source AI model... Read more
Salesforce likely to strengthen AI products with investment in Hugging Face
Hugging Face is undertaking an effort to raise a total of $200 million in venture capital. Salesforce seems willing to respond to those plans with a hefty investment.
Salesforce is looking to get its hands on a large stake in Hugging Face, according to The Information. In this way, it hopes to g... Read more