MuleSoft update offers new automation options
Salesforce recently updated its MuleSoft platform. The release focuses on new automation and integration capabilities.
MuleSoft allows both technical and non-technical staff to automate workflows and respond to changes and business complexity. Among other things, the latest release helps contac... Read more
Salesforce introduces Sales Cloud Unlimited
Salesforce released the Sales Cloud Unlimited platform. This platform supports sales professionals with workflows, automation and AI insights.
The platform includes automation, analytics and AI tools based on Salesforce's own Einstein portfolio. Sales professionals gain insights and recommendat... Read more
Salesforce beats expectations with Q1 results
Salesforce presented its first-quarter fiscal results. The organization exceeded expectations, lifted its full-year profit guidance and sent the stock flying in after-hours trading.
The company reported revenue of $7.4 billion, a 24 percent increase from last year. “We had another great quarte... Read more
Veeam unveils V12 with focus on cloud and security
Veeam has previewed Backup & Replication V12 at VeeamON. The new version comes with features for cloud, security and enterprises.
During the unveiling, CTO Danny Allan emphasized Veeam's ability to securely backup and restore data in the hybrid cloud. "Veeam enables organizations to move to ... Read more
Salesforce acquires Troops.ai for integration functionality in Slack
Salesforce recently acquired Troops.ai. The technology allows integrations of Salesforce's solutions and Slack.
The acquisition provides Salesforce with more functionality to retrieve and update data from all of Salesforce's other software systems. According to Salesforce, Troops.ai makes the in... Read more
Salesforce expands integrations with Slack, Tableau and Mulesoft
Salesforce is launching new integrations of its CRM portfolio and Slack, Tableau and Mulesoft.
The CRM giant shared the news during its TrailblazerDX 2022 event. Slack gained several new integrations.
Current Salesforce and Slack integrations allow developers to develop directly through Sla... Read more
Salesforce launches CRM Analytics
Salesforce released CRM Analytics. The solution provides AI insights to sales, marketing, and service teams.
At its core, CRM Analytics is a rebranding of Tableau CRM. The solution provides employees with insights that are directly applicable to workflows. CRM Analytics centralizes all data rele... Read more
Collective accusing Oracle and Salesforce of privacy violations to appeal
The Privacy Collective will appeal the dismissal of a claim alleging mass privacy violations by Oracle and Salesforce.
In 2020, The Privacy Collective filed a mass claim against Oracle and Salesforce in the Netherlands. According to the activist, the organizations violated the privacy of millio... Read more
Google’s revamped Contact Center AI Platform integrates better with CRMs
Google is revamping its contact center AI platform that can be connected with CRM platforms.
Google Cloud announced today that it is combining its Contact Center AI suite of capabilities into a single, unique service that can seamlessly connect with most CRM platforms.
Yariv Adan, head of pro... Read more
Valtech is now a B2B digital powerhouse after acquiring Evident
Valtech has acquired Evident, a B2B digital consultancy firm.
Digital increasingly permeates every aspect of the B2B sector. With the industry confronting greater complexity than at any other point in history, businesses wisely invest in their digital experience. They're looking for digital solu... Read more