New APIs and developer platform for Lucid Software
Lucid Software has unveiled new APIs and a developer platform along with it. These innovations are already being put to use by Salesforce, Slack, ServiceNow and Notion, and others.
Lucid touts the Visual Collaboration Suite as useful for creating applications and integrations to make collaborati... Read more
Slack starts looking like competitor’s platform after biggest redesign ever
Slack is about to roll out the application's biggest redesign ever to users. In doing so, it is opting for order and structure. We cannot help but notice that the interface looks familiar to us.
The communication platform Slack has been growing steadily in size over the past few years. New featu... Read more
Salesforce introducing “Bring Your Own Model” for Einstein Studio
Salesforce hopes to make it easier for companies to train AI models. The initiative is called Bring Your Own Model. Einstein Studio allows customers to leverage their data sets on Salesforce Data Cloud to run their own models on them.
Salesforce is first supporting models built with Amazon SageM... Read more
Salesforce customers targeted in new ‘PhishForce’ phishing campaign
Salesforce customers became the target of the 'PhishForce' phishing campaign. The emails were set up in a way to slip past detection tools.
Cybersecurity researchers at Guardio Labs are on the trail of a new phishing technique. The attack is named PhishForce, a subtle reference to its target: S... Read more
Salesforce announces pricing of GPT features
Salesforce has announced the cost of its generative AI services Service GPT, Sales GPT and Einstein GPT Trust Layer. The AI should allow companies to scale productivity and make customer interactions more personalized.
The new solutions are available immediately. For example, Service GPT include... Read more
Salesforce plans to raise prices on various products 9 percent
Salesforce plans to raise prices on certain products by 9 percent.
According to Reuters, Salesforce is going to raise the prices of several products by 9 percent as soon as August. These are said to include Tableau, Sales Cloud, Service Cloud, Marketing Cloud and Industries. The new prices will ... Read more
Salesforce study shows UK workers adopting AI remain wary of risks
Research shows uptake of generative AI in the workplace, but a majority of workers say they lack the resources to use the technology safely.
Salesforce revealed this week that 38% of UK workers already use or plan to use generative AI in their jobs. However, 62% of these workers say they lack th... Read more
Salesforce injects generative AI into the workplace
Salesforce is launching AI Cloud, bringing generative AI to every employee. The technology integrates into key Salesforce products. In addition, AI Cloud provides a solution to trust generative AI with sensitive information.
At the heart of the new AI Cloud we find Einstein with its AI models s... Read more
‘Employees are embracing AI, but lack security skills’
Salesforce research indicates that employees see generative AI as transformative. They estimate that they could save an average of five hours per work week using it, so it's not too surprising that adoption of the technology is rocketing. Unfortunately, properly handling sensitive information is no... Read more
Salesforce and Google Cloud integrate even more AI features
Salesforce and Google are going to collaborate intensively on several solutions. These include linking Salesforce Data Cloud with Google Vertex AI and Google BigQuery. This should allow customers to get more value out of their data.
The new strategic partnership will focus mainly on so-called "d... Read more