Everything there is to find on tag: Salesforce.
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Customer service in 2024: AI is not a silver bullet
Good customer service is easier said than done. With the promise of AI still being translated into reality, w...
Salesforce’s Agentforce reaches general availability with sky-high expectations
With Agentforce, Salesforce is launching a tool to let any organization build their own AI agents. With its a...
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DataGemma: Will Google’s AI make other applications obsolete?
GenAI models don't always stay truthful without stringent checks. DataGemma is Google's attempt to let AI sco...