Zendesk acquires technology partner Tymeshift
Zendesk has announced that it is acquiring workforce management (WFM) tool Tymeshift. It already had a partnership with the WFM company, but from now on Zendesk will integrate Tymeshift's tools into its own offerings. This will include AI-enabled features.
WFM tools help organizations streamline... Read more
Create employee schedules faster and more efficiently with NetSuite Workforce Management
NetSuite introduced a new solution for efficient employee scheduling during SuiteWorld. The NetSuite Workforce Management solution takes into account labour costs, contract hours and the organization's profitability.
Many companies still create employee schedules by hand. This is unnecessary and... Read more