Zoom.ai launches plugin to automate Outlook
Zoom.ai has launched a new plugin for Microsoft Outlook. The plugin should give more control over the workload of meetings, files and e-mails. It is also important to speed up the entire experience within the e-mail client. That's what UCToday reports.
The plugin is located in the Outlook client and... Read more
Cisco updates Contact Center for hosted and on-premise solutions
Cisco has updated its contact center portfolio to improve customer experience, security and deployment by delivering connected offerings through a cloud-first model. Version 12.0 comes with improvements for both on-premise and hosted solutions.
This specifically concerns Unified Contact Center Enter... Read more
Polycom Studio from Plantronics offers video calls for the huddle room
Plantronics makes its entrance into the huddle room video market with the new plug-and-play video bar: Polycom Studio. Polycom's HD audio and video quality is packaged in a portable USB device and can be used for both PCs and Mac. The devices also work with services such as Zoom, Microsoft Teams, Sk... Read more
Slack takes first step towards IPO in the U.S.
Slack, creator of business communication and collaboration tools, has submitted documents to the Securities and Exchange Commission (SEC) for an IPO later this year. The company has been in existence for five years now.
In August, Slack raised another $427 million in funding during an investment rou... Read more
Logitech Tap: budget-friendly touch screen for meeting rooms
Logitech challenges Crestron and Polycom with Tap. The competitively priced touch screen is compatible with Google Hangouts, Meet, Microsoft Teams and Zoom and just about any other collaboration platform.
Logitech wants to gain a foothold in the booming conference room market. Last year the market ... Read more
Slack has more than 10 million active users
Slack announces that it has reached the milestone of 10 million active users, just under half a year after the milestone of 8 million users was reached in August last year.
Slack continues to grow at the same pace, despite increased competition from Microsoft Teams, which has been offering a free ve... Read more
Microsoft Teams gets education focus
Microsoft wants to make Teams more attractive for use in classrooms. Five new functions will have to provide for this.
Microsoft continues to support Slack competitor Teams. A series of new features should make Teams more attractive for use in classrooms. Microsoft focuses mainly on the relationship... Read more
Google gets Hangouts out of G Suite at the end of this year
Google's strategy with regard to consumer messaging can sometimes appear somewhat vague. For example, Google decided to stop the relatively popular Allo and put more energy into Duo, which didn't really catch on. Today, the company makes it clear when it will stop using Hangouts within G Suite.
Goog... Read more
Ingenico presents smart chatbot with natural language
Ingenico Group, a specialist in the field of online payment solutions, has developed a chatbot to speak to customers with natural language. The chatbot solution is based on IBM Watson technology and Ingenicos' own API for online payments.
The provider of online payment solutions has developed the ch... Read more
Microsoft launches Hololens 2 in Barcelona
Everything indicates that Microsoft will be presenting the second version of its Hololens AR headset in the margins of the Mobile World Congress in Barcelona next month.
Microsoft makes a comeback on MWC. The software giant, who has ignored the world's largest telecom exhibition since the collapse o... Read more