Voiceworks has expanded its Coligo suite with a new softphone app called Coligo Mobile and the reception desk station Coligo Switchboard. The two solutions are available immediately.
The Coligo suite should make it easier to make calls, chat, video conferencing and share files from a variety of seamlessly connected devices. The platform has a fully integrated communication and collaboration solution in which fixed telephony, mobile telephony and web communication services come together.
The suite is now being expanded with two new products, including the Coligo Mobile softphone app, which allows Internet calling. The app ensures that a user is just as accessible on his smartphone as via the Coligo Desktop or landline phone.
The app also offers chat, call and status functionalities from a single mobile application. This allows users to work at any desired location. The app allows users to be reached on the landline and mobile number, and enables easy call forwarding.
Calls can also be easily switched and there is a secure group chat functionality. The app is available for both Android and iOS.
The other addition to the suite is the Coligo Switchboard, which is an extension of Coligo Desktop and Qboard. The new solution is intended for receptionists, and gives them insight into the availability of colleagues.
The solution enables calls to be answered efficiently, managed easily and forwarded to the right people with a single click. Calls can also be parked at the same time. It is also possible to display available customer information for incoming calls.
According to Sander Terstegen, product manager at Voiceworks, the solution simplifies the work of receptionists, which also reduces waiting times for callers. Coligo Switchboard is available for Windows and Mac devices.This news article was automatically translated from Dutch to give Techzine.eu a head start. All news articles after September 1, 2019 are written in native English and NOT translated. All our background stories are written in native English as well. For more information read our launch article.