VoIPstudio has added functions to its service to enable sharing of screens and files. The functions are the result of a quarterly survey of the company’s customers.
In that survey, customers liked to see such positions in VoIPstudio, says marketing director Rob Seymour to UC Today. After the results, the team decided to work on the functions.
VoIPstudio is a company that offers VoIP services for companies of all sizes. The solution includes features such as real-time IM, chat and indicators of a person’s attendance. It all comes with a web-portal, in which administrators can create multiple phone numbers, view the phone statistics of users and track expenses, for example.
However, according to Seymour, there are many tools to work with today, which can make it difficult for an enterprise to choose one. Even within a company, different teams can adopt different platforms.
We have a different approach, in which the requirements of our customers lead which functions and integrations we add. This must also be reflected in the added options to share screens and files.
What is striking about VoIPstudio is that there is no option to hold a video conference. This is something that is nowadays a major part of the collaboration experience. Seymour now says that option is in the pipeline. According to him, however, current customers consider this option to be less important.
Room for growth
VoIPstudio is in a market where there is still a lot of room for growth. Slack and Zoom, for example, both went public this year and managed to do so successfully. In addition to these companies, however, there is also room for other, distinctive companies.
For example, Synergy Research Group expects collaboration software spending to reach $45 billion worldwide as demand for team chat apps continues. VoIPstudio now adds value to the industry by giving mobile workers the option to connect in real time, no matter where they are.This news article was automatically translated from Dutch to give Techzine.eu a head start. All news articles after September 1, 2019 are written in native English and NOT translated. All our background stories are written in native English as well. For more information read our launch article.