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Dynatrace has added a new database to Business Analytics. Grail makes it possible to process various data types in a central environment.

Dynatrace develops solutions for observability, application security and automation. Last month, the observability offering was expanded with the launch of Grail, a database for logs and metrics.

Grail is a significant project. The technology changes the way Dynatrace’s customers store, transform and process data. Although Grail was developed with observability data in mind, the database is just as suitable for analyzing and processing general data.

Dynatrace recently announced that Grail is now available to users of Dynatrace Business Analytics, a tool for managing, transforming and analyzing data. Users can now store business events in Grail.

Grail in practice

By business events, Dynatrace means all actions and events that take place in systems or services. For example, the moment a user presses a subscribe button or submits a support request. Users of Dynatrace Business Analytics are well acquainted with business events, as the tool makes it possible to collect and analyze such data.

With the introduction of Grail, users of Dynatrace Business Analytics have a new business event database at their disposal. During the announcement, Dynatrace explained how the technology works in practice.

The first step is to collect business events. Customers can use Dynatrace OneAgent, APIs or RUM to pull business events from systems and services. Once extracted, the Dynatrace Query Language allows business events to be transformed. From there, the data can be stored in Grail for further management and processing.

A database for every source imaginable

In addition to business events, Grail makes it possible to store observability data from any conceivable source. Therefore, the database is promising for organizations that use Dynatrace solutions for multiple applications. Analytics professionals have a central environment to find, query and process various data types.

Grail is only available to customers hosting Dynatrace on AWS for now. Some cloud regions are unsupported at this time. Availability will expand in the coming period.