US delivery company FedEx will build the e-commerce platform ‘fdx’ for its services. This will allow companies to run and handle their entire shopping logistics from A to Z.
With the arrival of the platform, FedEx aims to make it possible for customers to provide an end-to-end shopping experience from a single environment in which they can sell their products and manage customers.
The planned platform, about which few details are yet known, should provide sellers with all the solutions they need. This ranges from reaching potential customers to selling, delivering and, if necessary, handling returns.
Data-driven
According to the logistics provider, the platform is “data-driven” and uses the insights FedEx itself can provide to optimize buying and selling processes.
Sellers on the platform can also access the customer network through the e-commerce website ShopRunner, also owned by FedEx.
With the new FedEx e-commerce platform, buyers will also soon have simultaneous insight into delivery times for ordered products when they add them to their shopping cart. Sellers will additionally receive carbon emissions reports from the platform for various supply chain decisions, such as choosing the most efficient shipping routes.
The e-commerce platform, which has to compete with other software in the field, is expected to be launched in 2024.
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