Basware introduces Sound Boarding Service, a training program for experienced integration partners. The introduction underscores Basware’s growing focus on its partner network.
Basware develops automation solutions for purchase-to-pay (P2P) processes. Examples of P2P processes are the payment and administration processes after purchasing a product or service. Think of the automation of accounts receivable, credit management and financial management.
Purchase-to-pay automation is particularly interesting for companies that already work with an ERP system. After all, financial processes cannot be automated if financial data is lacking. Basware is regularly deployed to complement ERP systems from vendors such as SAP, Oracle and Microsoft.
The ability to integrate Basware’s technology into the latter systems is just as important as the technology itself. Therefore, Basware invests in integration partners, the development of open APIs and pre-built links to major ERP systems.
Shift to integration network
Over the course of the past year, it has become increasingly clear that Basware is further shifting its partner focus. The organization argues that the technology landscape is changing too quickly to depend entirely on pre-built integrations. Hence, Basware invests in companies that provide integration of Basware into customers’ systems as a service.
The now-launched Sound Boarding Service is the most recent investment. It includes a training program for experienced partners. These partners are paired with a Basware technical expert on-demand to exchange plans and ideas about new integrations. The expert provides personalized feedback, contributes to the design and monitors the outcome of a project.
The technical expert belongs to the simultaneously introduced ‘Partner Center of Excellence’ team. Basware founded the department to provide more support to existing partners. The initiative follows the ‘Onboarding Program’, a training service for new partners launched earlier this year. Unlike the Onboarding Program, the Partner Center of Excellence will focus exclusively on training experienced partners.