3 min Devices

Windows 10 October 2018 Update can delete personal data

Windows 10 October 2018 Update can delete personal data

Microsoft has been offering the Windows 10 October 2018 Update for a few days now, but not every upgrade is easy. Some users complain about an empty Documents folder, others lose data in the Photos, Videos and Music Folder.

Microsoft has been making the Windows 10 October 2018 Update available since Tuesday for those who want to update early. This gives it a buffer of one week before it is rolled out on Patch Tuesday on October 9th via the official Windows Update road. Luckily it now has that buffer, because users who have already done the update, complain about missing files.

Rare problem

On various social channels, including Reddit, users complain about missing files after the Windows 10 October 2018 Update. These are missing files in these folders: Documents, Videos, Photos and Music. The files were also not moved to the temporary Windows.old-map that Windows 10 automatically creates after an update. This also prevents the files from reappearing in the old folder when you want to restore the previous update. A user on the Microsoft forum says that he has now lost more than 200 GB of data.

It might be an error around the new synchronization with OneDrive and the Storage Sense function. It remains to be seen whether the affected users will eventually still be able to find their data in the cloud, but certain responses to Reddit indicate that Insiders had previously reported the problem to Microsoft.

Microsoft has informed Business Insider that they are investigating the problems. If you want to perform the update soon, it is better to make sure you have a good backup to prevent problems. On the editorial board we updated six devices yesterday without any problem. It would be a very specific problem for a number of users.

Battery problems

The lost data is not the only problem with the new Windows 10 October 2018 Update. There would also be problems with Intel Display Audio drivers. These would put additional strain on the processor, resulting in reduced battery life for laptops. Microsoft is aware of the problem and has issued a statement stating that users are holding back the update until newer Intel drivers are available.

If you are worried about having to install the new Windows 10 October 2018 Update soon, we can reassure you. The errors that are now emerging are users who have proactively installed the update without waiting for an official offer through the Windows Update channel. The latter is the safest way, because only then does Microsoft have the guarantee for your system that everything should be in order.

Who forces the update today is in fact a guinea pig for other users. Do you want to postpone the update further in the future? Be sure to read our extensive guide.

This news article was automatically translated from Dutch to give Techzine.eu a head start. All news articles after September 1, 2019 are written in native English and NOT translated. All our background stories are written in native English as well. For more information read our launch article.