Here you will find all the articles with the tag: Automation.
Expert talks
An optimal customer experience stands or falls with the quality of the processes in your organization and the alignment between those processes. If these are not in order, it can cause a lot of frustration for customers and employees. If you want to get your processes in order and stay one step ahe... Read more
1 year ago
Expert talks
Data is invaluable to your organization. Everyone agrees on that. But for that data to be of real value to your organization, you must unlock it properly and integrate both data and apps intelligently. Only then can you gain maximum insight, respond optimally to the wishes and needs of customers, a... Read more
1 year ago
Belgian developer and supplier of lightweight building materials is following a clear automation path toward the future. RPA can bring many gains in efficiency. That in itself is nothing new. In fact, it's the main reason RPA exists. However, it is not always easy to start. But it is very import... Read more
1 year ago
RPA vendor UiPath announced a partnership with OutSystems, the developer of a low-code application platform. A new integration allows joint users to incorporate software robots from UiPath into applications developed with OutSystems. UiPath's platform helps organizations find and automate manual... Read more
2 years ago
Salesforce has announced Flow for Industries on the eve of Dreamforce 2022. The tools should help companies automate processes in specific industries. The low-code tools in Flow for Industries are an extension of the existing Flow suite, allowing companies to run daily processes at scale with fe... Read more
2 years ago
A new report by Zendesk indicates that customers are generally dissatisfied with companies' customer service. Organizations need to offer exceptional customer service in to meet expectations. Zendesk suggests a balance between human contact and automation. The report indicates that expectations... Read more
2 years ago
Slack announced a series of Workflow Builder updates. The introduction of 'if-then' statements opens up a world of possibilities. Slack is one of the world's most popular business tools. Last year, the organization announced a drastic change. Slack wants to be an automation platform. Workflow B... Read more
2 years ago
Research firm Gartner expects these 25 tech trends to act as force-multipliers of digital innovation and business in coming years. The analyst company published its latest Gartner Hype Cycle, known as the ‘Hype Cycle For Emerging Technologies’, with a focus on three major trends, including t... Read more
2 years ago
A recent report reveals that around 50 percent of firms still leverage manual testing as a way to review their applications. Applitools based the 'State of UI/UX Testing' report on input from developers, testers, Q/A administrators, and UI/UX designers from more than 1000 enterprises. Half r... Read more
2 years ago
Expert talks
An excellent omnichannel customer experience is more important than ever. Consumers have become spoiled with excellent online service levels, making them more demanding. Business customers also see this experience at a consumer level and demand it when they are doing business. It all has to be quic... Read more
2 years ago
