Hyperautomation is changing business: what are the benefits?
The COVID-19 pandemic set the spark for the next phase of the enterprise software revolution. Businesses realised that change was a matter of survival. Every corporate relationship depended on an agile response to the crisis: customers and regulators demanded new behaviors, while employees needed a...
ServiceNow rolls out a unified agent platform to monitor everything
ServiceNow is releasing a unified platform designed to collect diagnostic information across enterprise applications that run on-premises and on cloud infrastructure. The aim is to understand how to better automate incidents and prevent disruption.
The company is releasing the Agent Client Colle...
Salesforce enhances Service Cloud for remote collaboration
Salesforce released the next-gen Service Cloud, with enhancements included for Cloud Voice and Einstein Bots. The company says the updates are meant to help organizations deal with the new reality brought on by the pandemic.
Over the past year, service agents have had to transition to working fr...
VMware updates CloudHealth and vRealize cloud-management tools
VMware announced a series of updates for CloudHealth and vRealize on Tuesday. The tools help customers in managing multiple cloud environments. The updates will make the tools even more valuable to a wider selection of public cloud vendors.
The updates are part of VMware’s current efforts to b...
Juniper launches Paragon Automation
The company has unveiled its new cloud-native software suite for enterprise automation and resiliency testing.
This week Juniper Networks introduced its Paragon Automation offering. The new platform is a modular portfolio of cloud-native software applications. Juniper claims that it delivers clo...
Blue Prism introduces automatisation tools for enterprise processes
Blue Prism has released its Automation Lifecycle Suite. The package consists of several tools to find out where efficiency can be gained with automation, and help implement them.
The package consists of three tools: Automation Lifecycle Management (ALM), Process Assessment Tool (PAT) and Capture...
Study says execs believe AI and automation skills are a “must have”
Survey shows that most senior executives want even non-technical employees to have automation and AI skills.
A recent study from UiPath showed that senior executives are increasingly requiring employees to have automation and artificial intelligence (AI) skills.
UIPath, an enterprise Robotic...
Automation helped many businesses survive the pandemic
As the pandemic has halted businesses globally, several organizations have turned to artificial intelligence and automation for help. The results are stellar, and with each passing day, it is looking more and more like the acceleration of both technologies is on an exponential trajectory.
Deloit...
Accenture to invest $3B in new Cloud First business unit
The multiservice group will be developed over the next 3 years with 70,000 employees.
Consulting giant Accenture is investing $3 billion in forming a new business unit that will focus on helping enterprises become "cloud first" businesses and accelerate their digital transformation to the publi...
Google Sheets’ integration with BigQuery adds new automation features
In a statement, Google announced today it will make its Connected feature generally accessible to G Suite. This will enable users to work with large datasets inside Google Sheets.
The company unveiled several new AI-based features that will, undoubtedly, make Google Sheets users more fecund.
...
Puppet launches IT infrastructure compliance service
DevOps automation specialist Puppet has launched a new tool for its flagship Puppet Enterprise and the open-source version Open Source Puppet. The CIS Compliance service ensures that companies' IT infrastructure meets the latest requirements of the Center for Internet Security (CIS).
Puppet is a...
How financial institutions can save 80 percent in costs with automation
Dealing with legislation and regulations is a complex matter for financial service providers. They have to deal with local and global guidelines that do not allow for errors. These so-called Governance, Risk and Compliance (GRC) processes can be automated so that the risk decreases and less time is...