“AI will cause significant global labor market disruption”
According to the investment bank, as AI becomes "indistinguishable from human-created output," there will be "potentially large macroeconomic effects."
The researchers say that generative AI may automate approximately 300 million jobs over the next decade, with a quarter of all work automated in... Read more
ServiceNow Utah focuses on process mining and workforce optimization
ServiceNow Utah is the latest version of the ServiceNow platform. It focuses on improving processes, hence the addition of process mining. Looking at other updates, we see a focus on workplace design, health and safety within organizations and more opportunities to get the most out of your workforc... Read more
Appian Q4 results beat expectations but stocks slip anyway
The company's revenues were up, but so were its losses.
This week Appian delivered its fourth-quarter financial results. In short, the company beat Wall Street’s expectations, but its stock still fell in extended trading due to its increasing losses.
Overall, the automation software provide... Read more
Mulesoft: ‘App integration still a big problem in digital transition’
Application integration is still the biggest problem for many companies in their digital transition. This concludes Salesforce subsidiary Mulesoft in its annual Connectivity Benchmark Report. These integration problems create infrastructure problems and greater risks and higher costs of digital tra... Read more
IBM Cloud Pak for Business Automation
An optimal customer experience stands or falls with the quality of the processes in your organization and the alignment between those processes. If these are not in order, it can cause a lot of frustration for customers and employees. If you want to get your processes in order and stay one step ahe... Read more
Full automatic integration of your apps
Data is invaluable to your organization. Everyone agrees on that. But for that data to be of real value to your organization, you must unlock it properly and integrate both data and apps intelligently. Only then can you gain maximum insight, respond optimally to the wishes and needs of customers, a... Read more
Etex saves 1,200 hours per month through RPA deployment
Belgian developer and supplier of lightweight building materials is following a clear automation path toward the future.
RPA can bring many gains in efficiency. That in itself is nothing new. In fact, it's the main reason RPA exists. However, it is not always easy to start. But it is very import... Read more
UiPath’s robots are now available in low-code platform OutSystems
RPA vendor UiPath announced a partnership with OutSystems, the developer of a low-code application platform. A new integration allows joint users to incorporate software robots from UiPath into applications developed with OutSystems.
UiPath's platform helps organizations find and automate manual... Read more
Salesforce launches low-code tailored to business sectors
Salesforce has announced Flow for Industries on the eve of Dreamforce 2022. The tools should help companies automate processes in specific industries.
The low-code tools in Flow for Industries are an extension of the existing Flow suite, allowing companies to run daily processes at scale with fe... Read more
‘Companies fail to meet customer service expectations’
A new report by Zendesk indicates that customers are generally dissatisfied with companies' customer service. Organizations need to offer exceptional customer service in to meet expectations. Zendesk suggests a balance between human contact and automation.
The report indicates that expectations... Read more