Zendesk adds OpenAI integration to its own tools
CRM vendor Zendesk has announced a partnership with OpenAI. In the process, the company is complementing its own tools with the generative AI that is also behind ChatGPT and Microsoft Bing Chat.
Zendesk emphasizes via a press release that it is already well on its way with its own deployment of ... Read more
Freshworks launches new CRM system
Freshworks, a company that develops business software, has launched Freshworks CRM. The CRM builds on the company's existing CRM software but should be clearer and more complete.
The new CRM system is built upon the Freshworks Neo platform. According to TechCrunch, it's essentially a rebrand of ... Read more
Email marketing tools in HubSpot CRM now free of charge
HubSpot informs Techzine that a number of tools for email marketing, ad campaign management and marketing analysis are now available free of charge within the CRM system. The reason for this free service is the abundance of different apps that companies often use. HubSpot therefore gives users the o... Read more