Everything there is to find on tag: Customer experience.
During the Xperience 2025 conference in Nashville, Genesys announced a series of enhancements to its platform...
Genesys and ServiceNow are expanding their collaboration with Agent2Agent orchestration, which allows AI agen...
Many German companies using Google Cloud had to do without it for much of Thursday. The service, which has a ...
Deloitte and AWS will jointly develop cloud-based banking services. The partners want to help financial organ...
During Dreamforce, Salesforce introduced the new solution Salesforce Genie. With Salesforce Genie, the compan...
Last weekend, Formula 1 visited Zandvoort again. It seemed almost impossible that the Netherlands would retur...
An excellent omnichannel customer experience is more important than ever. Consumers have become spoiled with ...
ServiceNow and Qualtrics launched a new app that improves the experience of IT and customer service professio...