Here you will find all the articles with the tag: Customer relationship management.
Quantiq is now under the control of Avanade, the $2+-billion Microsoft solution provider company. Quantiq is headquartered in London and employs 300 people. It has won the coveted Microsoft Business Applications Inner Circle award for five years running. The terms of the deal were kept private. ... Read more
2 years ago
In uncertain times of crisis, consumers expect companies to adapt to new behaviours. Further digital efforts are often needed to respond to the new demands of customers. During the corona pandemic, the call for further digitalisation is even greater than before. This is according to Salesforce's St... Read more
3 years ago
New AI-powered capability provides underserved customers with targeted offers. Pegasystems has introduced Value Finder, a new AI-powered capability designed to help organizations more fully engage their most underserved customers. Using Value Finder, companies can target previously neglected c... Read more
4 years ago
Based on a recent study, 33 percent of business leaders believe they didn’t do enough in terms of communicating with their clients during the coronavirus pandemic. They argue that this resulted in damage to customer trust as well as their brand. This is according to the research conducted and ... Read more
4 years ago
Pegasystems informs Techzine of a number of APIs that make it possible to link third-party AI applications to Pegasystems' own AI applications. Examples of third-party applications include Google Cloud Machine Learning Engine and Amazon SageMaker. With the APIs it will be possible to expand the AI o... Read more
5 years ago
CRM Partners Group, which specializes in Dynamics 365, launches the new parent organization FellowMind. The company sees a need for this because of the acquisitions it made in early 2018, when Pulse, AXtension and Endeavor were purchased. That's what CRM Partners-CEO Emiel Putman tells us in convers... Read more
5 years ago
