ServiceNow provides Now Assist with more GenAI features
ServiceNow has announced that it has expanded the GenAI functionalities of Now Assist. As of today, Now Assist is also available in Virtual Agent, Flow generation and Field Service Management (FSM). This allows customers to take advantage of GenAI features within these solutions.
ServiceNow has ... Read more
ServiceNow introduces Vancouver release and makes generative AI available
ServiceNow presented the latest version of its platform. This new release, named Vancouver, focuses mainly on generative AI, as it has added the necessary generative AI assistants. Customers can now get started with generative AI on the Now platform starting September 29.
At ServiceNow, they did... Read more
ServiceNow adds more AI with Now Assist for Virtual Agent
ServiceNow is integrating more AI functionality into its platform. It recently introduced the AI chatbot Now Assist for Virtual Agent.
The generative AI chatbot should help employees surface business information easier and faster. This is based on natural language search queries. The AI chatbot ... Read more