Tag: Now Platform

Here you will find all the articles with the tag: Now Platform.

ServiceNow provides Now Assist with more GenAI features

ServiceNow provides Now Assist with more GenAI features

ServiceNow has announced that it has expanded the GenAI functionalities of Now Assist. As of today, Now Assist is also available in Virtual Agent, Flow generation and Field Service Management (FSM). This allows customers to take advantage of GenAI features within these solutions. ServiceNow has ... Read more

date5 months ago
Knowledge23: Do people now know what ServiceNow is and does?

Knowledge23: Do people now know what ServiceNow is and does?

This year ServiceNow hosted another global Knowledge event, the last one was four years ago. A lot has changed since 2019, for example, the company is now four times bigger and has twice as many products. Also, Bill McDermott is now at the helm as CEO, which provides new momentum and possibly even ... Read more

date11 months ago
ServiceNow San Diego aims for big productivity boost

ServiceNow San Diego aims for big productivity boost

When Fred Luddy founded ServiceNow, the goal was to build a platform on which many services and products could be built. The company went on to build just such a range of services, such as ITSM, customer service management, IT operations management, field service management, banking operations, and... Read more

date2 years ago
ServiceNow acquires Hitch to better use employees’ skills

ServiceNow acquires Hitch to better use employees’ skills

To help customers make the best use of their employees, ServiceNow has acquired Hitch. Hitch allows ServiceNow customers on the Now platform to use Hitch to match their employees' skills to projects. Hitch adds a layer of AI-based insights to help with this. The goal is to reduce the so-called s... Read more

date2 years ago
ServiceNow unveils its latest Now platform release

ServiceNow unveils its latest Now platform release

The new release is called Rome and promises to help companies "thrive in the new world of hybrid work". ServiceNow announced the Now Platform Rome release. This latest version of the Now Platform seeks to empower organizations to adapt to the hybrid work era, the company says. It will help manag... Read more

date3 years ago
ServiceNow launches mobile version of Now Platform

ServiceNow launches mobile version of Now Platform

ServiceNow has added mobile capabilities to its workflow platform. This should make it easier for employees to carry out various work-related tasks on the road. ServiceNow's Now Platform is used to streamline workflows in various separate IT systems. All these workflows are integrated into a single ... Read more

date5 years ago
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