Salesforce integrates WhatsApp into Salesforce 360
Salesforce and WhatsApp are collaborating to help companies communicate with customers on the Salesforce 360 platform. The integration should make it easier to offer new customer experiences.
The partners announced the news at Dreamforce 2022, a yearly conference. The WhatsApp Business Platform ... Read more
Salesforce previews Winter 23 release
Salesforce released a preview of the Winter 23 release. The edition should make it easier for companies to automate and scale complex business processes.
The preview introduces hundreds of improvements and additions coming in the Winter 23 release of the Salesforce 360 platform. The new function... Read more
Salesforce adds mobile workforce functionality to Field Service
Salesforce has added new functionality to its Field Service solution. The organization states that, in doing so, it allows mobile workers to perform more effectively.
According to Salesforce, the updates to its Field Service solution should enable companies to perform off-site on a larger scale,... Read more