Tag: Salesforce Field Service

Here you will find all the articles with the tag: Salesforce Field Service.

Improve customer satisfaction by redesigning field service

Improve customer satisfaction by redesigning field service

Field service management is about managing and directing employees who are on the road or at customer sites. They are in the field. By nature, field service involves a reactive and quick approach. An IT system is often used for support. Yet it remains difficult to take support to the next level and... Read more

date15 days ago
Salesforce adds mobile workforce functionality to Field Service

Salesforce adds mobile workforce functionality to Field Service

Salesforce has added new functionality to its Field Service solution. The organization states that, in doing so, it allows mobile workers to perform more effectively. According to Salesforce, the updates to its Field Service solution should enable companies to perform off-site on a larger scale,... Read more

date11 months ago
Salesforce expands Field Service with ClickSoftware

Salesforce expands Field Service with ClickSoftware

Salesforce has recently added new functionality to its Field Service solution for field maintenance workers. With this extra functionality, companies can better manage and handle the backlog of maintenance activities. Salesforce indicates that many of the updates are driven by the current pandem... Read more

date2 years ago