Securityspecialist Tanium is launching a new platform for monitoring and managing endpoints in corporate networks. The new service should make it easier for IT teams to manage endpoints on a large scale.

According to Tanium, measuring performance has become a major challenge for IT teams of large organizations. These teams frequently examine only a small portion of the problems, which can range from slow computers to application crashes. Often, these problems have to be solved by manually helping users.

According to a Gartner report from June 2019, 32 percent of companies reported that solving problems with the performance and availability of their products took the most time for their IT department. “While most security solutions are valuable in themselves, they have not optimized the process of solving performance and availability issues. Users often complain about limited visibility with too few tools or too much complexity with too many tools and everything in between,” says the report.

More and clearer data

With Tanium Performance, IT teams can measure performance in general. This includes the consumption of hardware, the status of applications and the status of complete systems. IT teams can then define events that influence performance. They can also clearly visualize recent problems and the similarities between these problems. These functions make it possible to solve problems proactively instead of in hindsight. As a result, the employees’ productivity should generally improve.

Tanium Performance also gives IT teams access to historical data on one specific endpoint. For example, they can shorten the average time to solve certain problems. Tanium Performance users can further use this historical data to make better decisions about IT policies. This can also be useful when making decisions about software and hardware updates.

Ryan Kazanciyan, Chief Technology Officer at Tanium, says: “Most organizations have no insight into their problems with the performance of endpoints. When users report problems, IT teams often resort to manual troubleshooting processes that fail to identify root causes. Companies need to identify and resolve performance-related problems before they lead to failure.”