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The latest updates include real-time user monitoring, span analytics, and queryable raw tracing data

On July 29th, Sumo Logic, an industry leader in continuous intelligence, unveiled its plans to incorporate new abilities into its products. The new capabilities let augment analytics-powered use cases and capture the end-user experience as part of its observability solution.

Due to the constantly pushing the limits of modern application observability through traditional, siloed APM, logging, and monitoring tools, it has become Sumo Logic’s mission to cater to the needs of its customers.

Included in this announcement are real user monitoring and span analytics, as well as features that make it easier for SRE/DevOps teams to weed out and fix customer-impacting issues, optimize application performance, and reduce application downtime.

To be able to know what is going on from all ends is essential. According to Gartner, “Observability by its very nature must look at the full stack of data available. Looking at a single layer provides only a silo view. Therefore, to deliver the digital experience necessary to remain competitive, enterprises must go beyond infrastructure and make their digital business observable.”

Sumo Logic Span Analytics

Using this tool, Sumo Logic Span Analytics will allow its customers to look up, study, and query structured and unstructured application data. This also includes transaction traces, logs, and metrics.

It gives observers the ability to do so in a much simpler way. It will filter the data, transform it, and then aggregate the data to uncover any issue that could simplify problem-solving.

These features:

  • allow developers to find where the issues are and also troubleshoot performance issues by studying performance configurations and relationships that are difficult to pre-define, as needed by legacy tools
  • enable development teams to use the Sumo Logic Query Language to analyze multiple telemetry sets
  • make it possible to entirely bypass the Sumo Logic Query Language and use an intuitive UI to build more complex or simpler queries and aggregate results

Monitoring done right

Using inside-out observations runs the risk of being responsible for poor performance.

On the other hand, Real User Monitoring (RUM) gives the operations team the knowledge to deal with full end-to-end experiences of every transaction – right from when a user first clicks with the browser.

Using Sumo Logic RUM, customers will use high-level perceptions into how users are faring by using segmentation tools like operating system, geographical location, and browser reconnecting information.