Proximus has again welcomed new customers in all its essential services. According to the telecom company’s CEO, the latest quarterly figures are “Excellent commercial results.” But that excludes the results of TeleSign, which operates internationally but is also part of the Proximus Group.
Proximus released its fourth-quarter quarterly figures Friday morning and listed its main achievements from 2023. For example, the number of homes and businesses ready for a fibre connection grew to 1,748 million. The telecom player is the frontrunner in Belgium in laying fibre infrastructure. It was the first player in Belgium to conclude an agreement for the rollout of a fibre network.
Since the summer of 2023, a second major telecom player has started rolling out the fibre network in Belgium. That is run by competitor Telenet, which created the fibre-optic company, Wyre. By comparison, Wyre provided 44,000 homes with fibre optic infrastructure by 2023, having only achieved 44 percent of its target for the year.
TeleSign loses customers to messaging apps
TeleSign experienced a revenue loss of 15.8 percent last quarter. That amounts to 118 million euros, while analysts were predicting revenue of 150 million euros. This is despite the fact that the company made an IPO several years ago in order to realize its full potential. The focus point became growing the business.
TeleSign operates in the U.S. market and offers security solutions for identity verification via SMS. According to Guillaume Boutin, CEO of the Proximus Group, the last quarter proved difficult to profit in that market. “Moreover, revenue in the last quarter of 2023 also experienced the impact of an accelerated shift from SMS as the main communication channel to omnichannel models (SMS, WhatsApp, Viber, voice, RCS).”
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