Google introduces changes to the sexual harassment process

Google is changing the way it deals with allegations of sexual abuse. The change comes a week after thousands of Google employees quit their jobs in protest. They weren’t happy with the way Google handled the accusations.

We acknowledge that we have not always done everything right in the past and we sincerely regret that, writes CEO Sundar Pichai today in an email to employees. It is clear that we need to make some changes. Pichai then explained in his mail what changes will be made; these are mainly in line with the demands of the protesting employees.

No forced arbitration

Google will first and foremost stop forced arbitration. If Google receives a complaint, arbitration remains an option, but it can no longer simply impose it. Google has never demanded confidentiality in the arbitration process, and sometimes arbitration for a number of reasons (including personal privacy) is the best option, but we recognize that the choice should lie with you, writes Pichai.

Google also chooses multiple channels where employees can report possible sexual harassment. There will be a website, and live support. Google also promises extra care and resources for Google employees who file a complaint. Extra help and support is also available during and after the process.

More transparency

One of the requirements that Google does not meet is a public transparency report on sexual harassment. Pichai states, however, that the company will provide some clarification regarding the investigations that are taking place into sexual harassment. This will then be part of the Investigations-report.

Google is also updating and extending its mandatory training on sexual harassment. There are consequences for employees who do not complete the training, although it is not clear what these consequences are. Pichai also promises that his company will achieve its diversity and inclusiveness goals by 2019.