Holiday park concern EuroParcs reports being the victim of a data leak. The investigation should reveal whether customers’ personal data has been leaked.
Hackers penetrated EuroParcs’ secure digital environment. The hackers did not hit the reservation system, so it remains possible to book a vacation. The newsletter database was also not part of the breach.
Risk of misuse of personal data
There are fears that hackers could have accessed or stolen data from (old) bookings. EuroParc, therefore, asks customers to be extra alert to phishing messages. “With data breaches, there are increased risks of misuse with personal data,” EuroParcs states. It is not yet certain whether customers’ personal data has been leaked. Further investigation should bring clarity.
So it is not certain that the IT system with old and upcoming bookings was hacked. EuroParcs does report that the leak was found quickly, upon which the affected systems were isolated. Using a backup, EuroParcs could restore the systems and associated data immediately. EuroParcs is thus showing that it has its affairs in order in terms of data recovery. The company also reported the incident to the Dutch Data Protection Authority (DPA).
Also read: Back-ups should be part of a modern layered security approach
No details
Outside of the email to customers, EuroParcs does not disclose many details about the data breach. It is also not known on what date hackers penetrated and exactly how long it took for the hack to be noticed. “This has to do with security,” a spokesperson told Omroep Zeeland.
EuroParcs is primarily known as a holiday park concern. It owns several parks in Europe, including in the Netherlands, Belgium, Austria, Germany and Luxembourg.
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