Kyndryl has opened a new Cyber Defense Operations Center in India that brings network management and security operations together in a single operational model.
The center is located in Bengaluru and serves as a central link within Kyndryl’s existing global network of security and network operations centers. From this location, the company provides customers with continuous support in monitoring, threat detection, incident response, and network performance monitoring. According to Kyndryl, this consolidation is necessary because many organizations are struggling to keep control of increasingly complex IT environments.
This complexity is increasing due to the growth of hybrid infrastructures and the use of AI, which introduces new attack vectors while placing higher demands on availability and compliance. Kyndryl’s research shows that a minority of organizations are sufficiently prepared for external risks, with technological fragmentation being the main obstacle to scaling up AI. At the same time, more and more autonomous AI systems are operating across cloud, edge, and data center environments, making it increasingly impractical to manage network and security teams separately.
According to Paul Savill, global cybersecurity leader at Kyndryl, this development calls for a different approach to IT operations. Organizations are facing faster-changing threats, while specialized personnel are in short supply. By combining network and security knowledge and making greater use of data and automation, Kyndryl aims to help customers gain a faster overview and intervene more effectively in the event of disruptions.
From separate teams to integrated operations
The Cyber Defense Operations Center has been set up as a collaborative environment in which network and security data are analyzed in real time. Kyndryl’s aim is to break down traditional barriers between teams and support customers in both their day-to-day operations and the modernization of their IT environment. Among other things, the center supports design, implementation, and management, with the aim of increasing the reliability and availability of systems.
Part of the approach involves using AI to systematically assess IT environments. This provides insight into vulnerabilities and operational bottlenecks and allows improvements to be prioritized. Kyndryl also uses role-based dashboards that give various stakeholders, from managers to operational teams, insight into the current state of their infrastructure.
Kyndryl also wants to make progress in the area of automation. By better integrating processes, tooling, and telemetry, the number of manual transfer moments will be reduced and the amount of irrelevant notifications will decrease. This should contribute to faster detection and response, while security principles such as zero trust can be applied more consistently.
The new center will be linked to Kyndryl Bridge, the company’s AI platform that brings network and security data together in a single operational overview. Kyndryl indicates that the Cyber Defense Operations Center in this form is currently located in India, but that expansion to other regions is being considered to better support global demand. The center fits within a broader set of network and security services that Kyndryl is positioning for environments in which AI plays an increasingly important role.