After a technical issue prompted the cancellation of 200 flights, EasyJet apologized to passengers. The airline first announced that flights departing between 13:00 and 15:00 BST on Thursday would be disrupted but added that the disruption might take longer to resolve.
Airports throughout the United Kingdom have been affected. So far, on Friday, 11 more Gatwick flights have been canceled. Holidaymakers have been stuck abroad as a result of the disturbance.
The airline said in a statement that EasyJet can certify that the previous IT systems difficulties have now been fixed.
Customers were notified a bit too late
Unfortunately, the airline said that these caused several cancellations. While it anticipates running most of its remaining flight schedule, some may still be affected as the issues are fixed.
According to one woman, passengers were notified their trip had been canceled only 10 minutes before they were scheduled to board the plane. Others were stranded at airports such as Gatwick and Stansted.
Seven arrivals and departures from Edinburgh and Luton have been canceled, while nine flights from Manchester have been canceled. EasyJet said in a statement that it encourages clients due to fly with it to continue to check Flight Tracker for the status of their flight before making their way to the airport.
3000 affected customers
The carrier has attributed the flight cancellations to “air-traffic control restrictions,” although no other Gatwick-based carriers have been affected. After waiting on the plane for two and a half hours, passengers got an email from EasyJet informing them that their trip had been canceled, which the captain confirmed shortly after.
Basel, Belfast, Berlin, Geneva, Hamburg, Heraklion, the Isle of Man, Larnaca, Palma de Mallorca, Tenerife, Toulouse, and Zurich were among the affected destinations. It’s possible that some 3,000 people were affected due to these cancellations.
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